Privacy Policy

Last updated: March 2025

Introduction

At Nickson Partners, we are committed to protecting the privacy and confidentiality of every client and individual who engages with our services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, whether through our website, in person, or through any of our service channels. By engaging with Nickson Partners, you acknowledge and agree to the practices described in this policy. We encourage you to read this document carefully and contact us if you have any questions or concerns regarding the handling of your information.

Information We Collect

Nickson Partners may collect and process the following categories of personal information: (1) Identity Information — including your full name, date of birth, national identification number, and passport details where applicable; (2) Contact Information — such as your physical address, telephone number, and email address; (3) Engagement Information — details relating to the nature of the services you seek from us, including the subject matter of your instructions and relevant background information necessary to deliver our services; (4) Financial Information — billing details and transaction records required for processing payments for our services; (5) Communication Records — records of correspondence, meetings, and interactions between you and our team; and (6) Technical Information — data collected automatically when you visit our website, including IP addresses, browser type, and pages visited, collected through standard web analytics tools. We collect only the information that is necessary, relevant, and adequate for the purposes outlined in this policy.

How We Use Your Information

Nickson Partners uses the personal information we collect for the following purposes: (1) Service Delivery — to provide, manage, and administer the corporate law consultation, legal document drafting, and litigation and court representation services you have engaged us for; (2) Client Communication — to respond to your enquiries, provide updates on ongoing matters, and maintain an effective working relationship with you throughout your engagement with us; (3) Compliance and Regulatory Obligations — to fulfil our obligations under applicable Kenyan legislation, including requirements relating to client identification and record-keeping; (4) Billing and Payments — to process invoices, manage accounts, and handle financial transactions related to our services; (5) Service Improvement — to analyse how our services are used and to continually improve the quality, efficiency, and responsiveness of our offerings; and (6) Marketing Communications — with your consent, to inform you of relevant updates, publications, and service offerings from Nickson Partners. You may opt out of marketing communications at any time by contacting us directly.

Information Sharing

Nickson Partners treats your personal information with the utmost discretion and professionalism. We do not sell, rent, or trade your personal information to third parties. We may, however, share your information in the following limited circumstances: (1) Service Partners — with trusted third-party service providers engaged to support our internal operations, such as IT service providers and payment processors, who are bound by strict confidentiality obligations; (2) Legal and Regulatory Requirements — where we are required by law, a court order, or a competent regulatory authority in Kenya to disclose information; (3) Professional Advisors — with external professionals, such as co-counsel or specialist consultants, solely where necessary to deliver the services you have instructed us to provide, and only with your knowledge and agreement; and (4) Business Transfers — in the unlikely event of a merger, acquisition, or restructuring of our business, personal information may be transferred to a successor entity under equivalent confidentiality protections. In all instances of sharing, we take appropriate steps to ensure that your information remains protected and is used only for the stated purpose.

Data Security

Nickson Partners takes the security of your personal information seriously. We implement a range of technical, organisational, and procedural safeguards designed to protect your data against unauthorised access, loss, misuse, alteration, or disclosure. These measures include secure document management systems, restricted access controls, encrypted electronic communications, and ongoing staff training on data protection and confidentiality obligations. While we strive to apply the highest standards of data security, no method of transmission or storage is entirely without risk. In the event of a data breach that is likely to affect your rights or interests, we will notify you promptly and take all necessary remedial steps in accordance with applicable Kenyan data protection legislation. We retain your personal information only for as long as is necessary for the purposes for which it was collected, or as required by law.

Your Rights

Under applicable Kenyan data protection legislation, including the Data Protection Act, 2019, you have the following rights in relation to your personal information held by Nickson Partners: (1) Right of Access — you may request a copy of the personal information we hold about you; (2) Right to Rectification — you may request the correction of any inaccurate or incomplete information; (3) Right to Erasure — you may request the deletion of your personal information where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have to retain it; (4) Right to Object — you may object to the processing of your personal information for direct marketing purposes or in circumstances where processing is based on our legitimate interests; (5) Right to Data Portability — you may request that your information be provided in a structured, commonly used format where technically feasible; and (6) Right to Withdraw Consent — where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, please contact us using the details provided in this policy. We will respond to all legitimate requests within a reasonable timeframe and in accordance with our legal obligations.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which Nickson Partners handles your personal information, please do not hesitate to reach out to us. We are committed to addressing your concerns promptly and transparently. You may contact us through the following details: Nickson Partners, 4th Floor, Lonrho House, Standard Street, Nairobi CBD, Nairobi 00100, Kenya. Email: [email protected]. We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. Any updates will be posted on our website and the revised policy will indicate the date it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.